Conference of State Bank Supervisors (CSBS)
May 2025-Dec 2025
Washington, D.C.
CSBS is the nationwide organization of banking regulators from all 50 states, the District of Columbia, American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
PFF, LLC (Capstone)
Sep 2025-Present
College Park, MD
UX Designer
Leading product redesign of emergency-management budgeting software to integrate AI-assisted workflows for federal and state agencies.
Mapped 10 user flows of the legacy InCEP tool, identifying 15+ usability gaps that informed AI integration points.
Created 5 user personas and defined product vision through user stories and how might we statements.
Established a component-based design system and produced low-fi prototypes using FigmaMake and Lovable, accelerating iteration cycles by 80% for stakeholder demos.
Digital Engagement Lab (University of Maryland)
Nov 2024-May 2025
College Park, MD
Research Assistant
Owned creative direction and interface design for Smart Story Suite, an AI-assisted news categorization tool.
Designed 20 mid-fidelity web screens in Figma; conducted 5 paid moderated usability sessions comparing 2 homepage variants and 3 news-category navigation options using think-aloud and post-task probes.
Improved SUS score from 52 to 80.3 by shipping the variant that incorporated participant feedback.
Laboratory of Inclusive Design
(IIT, Roorkee)
Nov 2023-Jun 2024
Uttarakhand, India
UX Design Intern
Conducted primary and secondary research on accessibility issues for the Mumbai Transit System, identifying five critical pain points and proposing solutions to enhance the user experience
Illustrated 20+ technical visuals for a government-backed project handbook, improving transit accessibility for 1.2 million daily commuters through inclusive design
